Shipping policy

Shipping Policy

At QuillCraie, we are committed to delivering your stationery products safely and efficiently. Please review our shipping policy below for detailed information about our delivery process.

Shipping Methods

We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons, processing may take slightly longer.

Shipping Time & Costs

Standard Shipping typically takes 5-10 business days for delivery after processing. Shipping costs are calculated at checkout based on:

• Destination country/region
• Package weight and dimensions
• Current carrier rates

Shipping Destinations

We currently ship to most countries worldwide. Some restrictions may apply depending on your location and local customs regulations.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.

Customs & Import Taxes

International customers may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in our shipping costs.

Damaged or Lost Packages

While we take great care in packaging your stationery items, please inspect your package upon arrival. If you receive damaged goods or if your package is lost in transit, please contact our support team within 7 days of delivery date (for damaged items) or expected delivery date (for lost packages).

Address Accuracy

Please ensure your shipping address is complete and accurate. We cannot be responsible for packages shipped to incorrect addresses provided by customers.