Tracking order
Order Tracking Process
At QuillCraie, we understand the importance of knowing your order status. Here's how to track your shipment:
- Order Confirmation
After placing your order, you'll receive an email confirmation containing your order number and estimated delivery date.
- Shipping Notification
Once your package is dispatched, we'll send you a shipping confirmation email with your tracking number and carrier information.
- Tracking Your Package
Use the provided tracking number to monitor your shipment's progress through our carrier partners.
Universal Package Tracking
For comprehensive tracking across multiple carriers, we recommend using:
17Track
This global tracking platform supports most international carriers. Simply:
- Visit 17Track.net
- Enter your tracking number in the search field
- Click "Track" to view real-time updates
Frequently Asked Questions
- When will I receive my tracking information?
- Tracking numbers are typically provided within 1-2 business days after order processing.
- Why isn't my tracking number working?
- It may take 24-48 hours for tracking information to appear in carrier systems after dispatch.
- What if my package shows as delivered but I haven't received it?
- Please check with neighbors or your building management first, then contact our support team for assistance.
For any order tracking issues not resolved through these methods, please reach out through our contact form with your order number ready.